Returns and Warranties

Returns

We are dedicated to providing you the products you need, and we guarantee your purchase to arrive without defect. To return an item, let us know within 3 business days, and we will process the return or replacement of the item. 

 We cannot return new items that have been used or installed.

 Returns must be shipped in the original packing materials and must include any accessories, paperwork, etc.

 

 

Warranty Information

Warranties on new items vary by manufacturer. Information on a specific item's warranty can be found on it's product page. Warranties are handled by the manufacturer. However, if you bought an item from us, we will handle the warranty process on your behalf at any point during the lifetime of the warranty. 

 

 

Contact

Please reach out to our support team by email (info@thestagestore.com) or phone (413-252-9066) to arrange a return or to discuss a warranty claim.